Privacy Policy
Introduction
Last Updated: 25/03/2025
Solar Hive Ltd (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (GDPR).
1. Information We Collect
1.1. Personal Data: We may collect personal data that you provide to us, such as your name, email address, telephone number, and any other details you choose to provide.
1.2. Technical Data: We collect information about your visit to our Website, including your IP address, browser type, time zone setting, and location, as well as information about your visit, such as URL clickstream to, through, and from our site.
1.3. Cookies: Our Website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our Website and also allows us to improve our site.
2. How We Use Your Information
2.1. To provide and manage our services.
2.2. To communicate with you, including sending information about changes to our terms or policies.
2.3. To improve our Website and services through analysis of information.
2.4. To comply with legal obligations and protect our rights and interests.
3. Legal Basis for Processing
3.1. We process your personal data on the following legal bases:
Consent: Where you have given consent for us to process your personal data.
Contract: Where processing is necessary for the performance of a contract with you.
Legal Obligation: Where we need to comply with a legal obligation.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
4. Sharing Your Information
4.1. We may share your personal data with third-party service providers who assist us with essential services, subject to confidentiality obligations.
4.2. We may disclose your data if required by law or to protect our rights.
5. International Transfers
5.1. If we transfer your data outside of the UK or the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.
6. Data Security
6.1. We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed.
7. Data Retention
7.1. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
8. Your Rights
8.1. You have the right to access, correct, erase, object to, or restrict the processing of your personal data.
8.2. You have the right to data portability and to withdraw consent at any time where we are relying on consent to process your data.
8.3. To exercise these rights, please contact us at info@solar-hive.co.uk.
9. Complaints
9.1. You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe that your data protection rights have been breached.
10. Changes to This Privacy Policy
10.1. We may update this policy from time to time. Any changes will be posted on this page.
11. Contact Us
11.1. Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to info@solar-hive.co.uk.
